In case you want to contact us for a particular problem,even after consulting our online support, there is a hotline service to assist you and to find the solution to the problem you are acquainted with.
You can contact us on +33(0) 1 55 62 05 49 from Monday to Friday from:
-09:00 to 12:00
-14:00 to 17:00
use the red button "Online help" at the bottom right corner of your screen.