I have forgotten or lost my password

If you have forgotten your password please enter your mail address on this page and you'll receive a reset password email. Sometimes this email can be in your spams.

You still have some difficulties ?

I didn't receive any email : Please check your spams.

Provigis tell me that my account is offline : Please contact our support by go on www.provigis.com and click on "Assistance" and on "Demande d'aide" as below : 

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Provigis tell me that my email doesn't exist : Please, be sure that you are on the right topic "accès donneur d'ordres" if you are a buyer or "accès fournisseur" if you are a supplier and to finish click on "connexion plateforme". Or, for more simplicity, go directly on secure.provigis.com page for any connection any mind your user role. 

I did all the process for my connection but I'm still blocked : Please contact our support by go on www.provigis.com and click on "Assistance" and on "Demande d'aide".

 

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